FAQ

About the Candles

What kind of wax do you use?

I use a blend of soy palm wax for all candles.

Where are the candles made?

All candles are handcrafted locally.

What oils do you use for the candles?

Our team uses both natural and synthetic oils. 

About the Home Sprays

Do the home sprays contain alcohol?

Yes.

Where can I spray?

You can use the home spray anywhere. 2-3 sprays should be enough!

Purchasing and Delivery

How can I purchase your items?

You may purchase online or through any of my partner stores.

What are the payment options?

You may pay via BDO, BPI, and UB bank transfer, GCASH, and PayPal for credit cards. 

How long does shipping take?

3-5 days for Metro Manila orders and 7-14 days for Provincial orders.

How much is the shipping fee?

Shipping fee depends on the weight of the items. Shipping starts at PHP 150 for Luzon and PHP 160 for Visayas and Mindanao.

Do you offer same-day delivery?

Yes, just choose the pickup option upon checkout. Pickup address is Balay Pahulay, Angono on Google Maps.

I'd like to order in bulk, do you offer discounts?

Please send me an email at balaypahulay@gmail.com or send me a direct message on Instagram.